COOKIE POLICY
Last updated 3 June 2020
This Cookie Statement explains how The Collective (Living) Limited and its group companies (collectively “Collective”, “we”, “us”, and “ours”) use cookies and similar technologies to recognise you when you visit our website at www.thecollective.com (the “Website”) . It explains what these technologies are and why we use them, as well as your rights to control our use of them.
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website or use an mobile application (an “app”). Cookies are widely used by website and app owners in order to make their websites and apps work, or to work more efficiently, as well as to provide reporting information.
Additionally, mobile devices may use other tracking files which are similar to cookies (for example iOS devices use Apple’s ‘identifier for advertisers’ (IDFA) and Android devices use Google’s Android ID). In the context of tracking within the App, the concept of a cookie will include an IDFA and an Android ID for the purpose of this Cookie Statement.
Cookies set by the service owner (in this case, Collective are called “first party cookies”. Cookies set by parties other than the service owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website or app (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognise your computer or mobile device both when it visits the website or app in question and also when it visits certain other websites or apps.
Why do we use cookies?
We use first party and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Website. Third parties serve cookies through our Website for advertising, analytics and other purposes. This is described in more detail below.
Generally, the strictly necessary cookies and some performance and functionality cookies only last for the duration of your visit to a website or expire when you close an app: these are known as ‘session cookies’. The functionality cookies and some targeting and performance cookies will last for a longer period of time: these are known as ‘persistent cookies’.
The specific types of first and third party cookies served through our Website and the purposes they perform are described in the table below please note that the specific cookies served may vary depending on the specific Service you visit.
Category: Necessary
Necessary cookies help make a website or app usable by enabling basic functions like page navigation and access to secure areas of the website or app. The website or app cannot function properly without these cookies.
How to refuse
Because these cookies are strictly necessary to deliver the Website to you, you cannot refuse them.
You can block or delete them by changing your browser or mobile phone settings as described below under the heading “How can I control cookies?”.
Name: __cfduid
Provider: Hubspot.com, hs-analytics.net, hs-scripts.com
Purpose: Used nby the content network Cloudflare, to identify trusted website traffic.
Type: HTTP
Name: SESS#
Provider: live.tourdash.com
Purpose: Preserves users states across page requests.
Type: HTTP
Name: AWSELB
Provider: live.tourdash.com, stack.headbox.com
Purpose: Used to distribute traffic to the website on several servers in order to optimise response times.
Type: HTTP
Name: CookieConsent
Provider: thecollective.com
Purpose: Stores the user’s cookie consent state for the current domain
Type: HTTP
Name: __tld__
Provider: thecollective.com
Purpose: Pending
Type: HTTP
Performance and functionality cookies:
These cookies are used to enhance the performance and functionality of our Website but are non-essential to their use. However, without these cookies, certain functionality may become unavailable. These cookies don’t collect any information that could identify you – all the information collected is anonymous and is only used to help us improve how our Website works.
Name: ajs%3Acookies, _tld_
Provider: typeform.com, thecollective.com
Purpose: This cookie supports use, service performance, and functionality of websites.
Type: HTTP
Name: ajs%3Atest
Provider: thecollective.com
Purpose: This performance cookie counts visits and tracks other website traffic-related metrics
Type: HTTP
Category: Analytics and customisation cookies
These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customise our Website for you.
To refuse these cookies, please follow the instructions below under the heading “How can I control cookies?”
Name: _ga
Provider: thecollective.com, tourdash.com
Purpose: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Type: HTTP
Name: _gat
Provider: thecollective.com, tourdash.com
Purpose: Used by Google Analytics to throttle request rate.
Type: HTTP
Name: _gid
Provider: thecollective.com, tourdash.com
Purpose: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Type: HTTP
Name: @@History/@@scroll|#
Provider: thecollective.com, tourdash.com, youtube.com
Purpose: Pending
Type: HTTP
Name: vuid
Provider: thecollective.com, tourdash.com, youtube.com
Purpose: Pending
Type: HTTP
Name: ajs_anonymous_id
Provider: thecollective.com
Purpose: Generally used for Analytics and help count how many people visit a certain site by tracking if you have visited before.
Type: HTTP
Name: collect
Provider: google-analytics.com
Purpose: Used to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels
Type: HTTP
Name: ajs_user_id
Provider: thecollective.com, segment.io
Purpose: Allows to collect data on website usage
Type: HTTP
Name: ajs_group_id
Provider: thecollective.com
Purpose: Pending
Type: HTTP
Name: _workable_visitor
Provider: workable.com
Purpose: Pending
Type: HTTP
Name: _HotJar
Provider: hotjar.com
Purpose: Allows to collect data on website usage
Type: HTTP
Opt-out: hotjar.com/legal/compliance/opt-out
Category: Advertising cookies
These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously re-appearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.
To refuse these cookies, please follow the instructions below under the heading “How can I control cookies?”
Name: __ab12#
Provider: thecollective.com
Purpose: Pending
Type: HTTP
Name: __hssrc
Provider: thecollective.com
Purpose: Collects anonymous statistical data related to the user’s website visits, such as the number of visits, average time spent on the website and what pages have been loaded. The purpose is to segment the website’s users according to factors such as demographics and
Type: HTTP
Name: fr
Provider: facebook.com
Purpose: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
Type: HTTP
Name: tr
Provider: facebook.com
Purpose: Pending
Type: HTTP
Name: hubspotutk
Provider: thecollective.com
Purpose: Keeps track of a visitor’s identity. This cookie is passed to the marketing platform HubSpot on form submission and used when de-duplicating contacts.
Type: HTTP
Name: IDE
Provider: doubleclick.net
Purpose: Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking on e of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
Type: HTTP
Name: test_cookie
Provider: doubleclick.net
Purpose: Used to check if the user’s browser supports cookies.
Type: HTTP
Name: ads/ga-audiences
Provider: google.com
Purpose: Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites.
Type: HTTP
Name: ads/conversion/#
Provider: google.com
Purpose: Pending
Type: HTTP
Name: ads/user-lists/#
Provider: google.com
Purpose: Pending
Type: HTTP
Name: __ptq.gif
Provider: hubspot.com
Purpose: Sends data to the marketing platform Hubspot about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels.
Type: HTTP
Name: UID, UIDR
Provider: scorecardresearch.com
Purpose: Collects information of the user and his/her movement, such as timestamp for visits, most recently loaded pages and IP address. The data is used by the marketing research network, Scorecard Research, to analyse traffic patterns and carry out surveys to help their clients better understand the customer’s preferences.
Type: HTTP
Name: sc_anonymous_id
Provider: soundcloud.com
Purpose: Pending
Type: HTTP
Name: VISITOR_INFO1_LIVE
Provider: youtube.com
Purpose: Tries to estimate the users’ bandwidth on pages with integrated YouTube videos.
Type: HTTP
Name: YSC
Provider: youtube.com
Purpose: Registers a unique ID to keep statistics of what videos from YouTube the user has seen.
Type: HTTP
Name: GPS
Provider: youtube.com
Purpose: Registers a unique ID on mobile devices to enable tracking based on geographical GPS location.
Type: HTTP
Name: _session_id, acquisition_attributes, hat
Provider: stack.headbox.com
Purpose: Pending
Type: HTTP
Category: Languages & Live Chat
Help us remember your preferred language and enable live chat so we can share information with you and answer your questions. We might target automatic messages based on your region or behavior when using our Website.
To refuse these cookies, please follow the instructions below under the heading “How can I control cookies?”
Name: _mkra_ctxt
Provider: api-iam.intercom.io
Purpose: Intercom enables us to offer a live chat feature on our website. This cookie attempts to remember a user such that they may continue their conversation between different pages of the site, and resume the conversation on repeat visits to the site.
Type: HTTP
Name: ajs%3Acookies
Provider: typeform.com, thecollective.com
Purpose: This cookie supports use, service performance, and functionality of websites.
Type: HTTP
Name: intercom-id-kaotu1oq
Provider: thecollective.com
Purpose: thecollective.com
Type: HTTP
What about other tracking technologies, like web beacons?
Cookies are not the only way to recognise or track visitors to a website and/or app. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our Website. This allows us, for example, [to monitor the traffic patterns of users from one page within our Websites to another, to deliver or communicate with cookies, to understand whether you have come to our Websites from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns]. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.
Do you serve targeted advertising?
Third parties may serve cookies on your computer or mobile device to serve advertising through our Website. These companies may use information about your visits to this and other websites and apps in order to provide relevant advertisements about goods and Website that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. This can be accomplished by them using cookies or web beacons to collect information about your visits to this and other sites and apps in order to provide relevant advertisements about goods and Website of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details or other personally identifying details unless you choose to provide these.
How can I control cookies?
Most websites, mobile devices and apps automatically accept cookies but, if you prefer, you can set or amend your web browser, device or app settings to accept or refuse cookies. Accepting cookies is usually the best way to make sure you get the best from a website or app. If you choose to reject cookies, you may still use our Website though your access to some functionality and areas of our Website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.
In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com
How to disable Cookies
You can generally accept or decline the use of cookies through a functionality built into your web browser or into an app. To learn more about how to control cookie settings through your browser:
Click here to learn more about the “Private Browsing” setting and managing cookie settings in Firefox;
Click here to learn more about “Incognito” and managing cookie settings in Chrome;
Click here to learn more about “InPrivate” and managing cookie settings in Internet Explorer; or
Click here to learn more about “Private Browsing” and managing cookie settings in Safari.
To manage cookies on your mobile phone please consult your manual or handbook.
If you want to learn more about cookies, or how to control, disable or delete them, please visit http://www.aboutcookies.org for detailed guidance. In addition, certain third party advertising networks, including Google, permit users to opt out of or customize preferences associated with your internet browsing. To learn more about this feature from Google via their Google privacy terms https://policies.google.com/technologies/partner-sites .
What happens if I delete my cookies?
If you delete all your cookies you will have to update your preferences with us again and some aspects of our Website may not work.
How often will we update this Cookie Statement?
We may update this Cookie Statement from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Statement regularly to stay informed about our use of cookies and related technologies.
The date at the top of this Cookie Statement indicates when it was last updated.
Where can I get further information?
If you have any questions about our use of cookies or other technologies, please email us at info@thecollective.com.
